Shipping & DOA Policies

Shipping:

All corals will be shipped FedEx priority overnight for a $50 flat rate. Heat or cold packs will be provided as needed. Florida residences enjoy a$15.00 flat rate for next day shipping. We only ship to the Continental US. FedEx tracking will be provided to you via email the day before your package ships so you will know when it arrives. FREE FEDEX PRIORITY OVERNIGHT SHIPPING ON ALL ORDERS OF $250.00 OR MORE SO COMBINE AND SAVE!

DOA Policy:

I offer an arrive alive guarantee on all corals. If for some reason a DOA occurs you must contact me via email within two hours of delivery. If it is visibly deceased clear pictures of the coral in the original bag will need to be provided.

If in fact the item is deemed to be deceased, a replacement coral or credit will be issued. If shipping was free you will be required to cover the replacement shipping charge. If you have any other questions or concerns you can reach me at: sales@donavonsreef.com